AHEMED, Nahin; DOWPISET, Kitikorn; CHAIPOOPIRUTANA, Sirion. Measurement and Evaluation of E-service Quality Dimension on Customer Satisfaction and Brand Loyalty towards Online Travel Agency. Journal of Applied Economics and Management Strategy, [S. l.], v. 4, n. 2, p. 1–16, 2018. Disponível em: https://kuojs.lib.ku.ac.th/index.php/jems/article/view/1062. Acesso em: 13 jul. 2024.