Pholkerd, Panjamapon, Mallika Thamnarong, and Pitipat Nittayakamolphun. 2024. “Impact of OTAs’ Digital Services on Customer Satisfaction in Thailand”. Journal of Applied Economics and Management Strategy 11 (1):108-27. https://kuojs.lib.ku.ac.th/index.php/jems/article/view/5695.