Guidelines for Developing Agile Leadership Among Executives of Small and Medium-sized Enterprises (SMEs) in Nakhon Phanom Special Economic Zone
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Abstract
This research aimed to study the characteristics, components, and identify guidelines for developing agile leadership among executives of small and medium-sized enterprises (SMEs) in Nakhon Phanom Special Economic Zone. A mixed-methods research approach was employed. The sample consisted of 587 executives and employees from SMEs in Nakhon Phanom Special Economic Zone, comprising 94 executives and 493 department heads, selected using a multi-stage sampling method. Research instruments included questionnaires, in-depth interviews, and focus group discussions. Subsequently, exploratory factor analysis was conducted, along with data triangulation for validation, and the draft guidelines were confirmed through expert focus group discussions. Qualitative data were analyzed using descriptive content analysis, while quantitative data were analyzed through exploratory factor analysis and indicator reporting. The research findings revealed that the characteristics of agile leadership comprise: (1) Personal Attributes, (2) Holistic Business Organizational Development, and (3) Fostering Employee Agility. The components of agile leadership consist of 8 components and 82 indicators: (1) Powerful Influence and Charisma, (2) Agile Adaptation and Flexibility, (3) Individual Consideration and Inspirational Motivation, (4) Emotional Maturity and Decision-Making, (5) Strategic Communication and Change Management, (6) Digital Skill and Competency Development, (7) Building an Agile Organizational Culture, and (8) Fostering a Creative Atmosphere and Shared Values. Furthermore, the guidelines for developing agile leadership comprise 5 development methods: (1) Self-directed Learning and Development, (2) Online Learning, (3) Workshop Training, (4) AI-assisted Learning, and (5) Mentoring and Case Studies. The appropriate process for developing agile leadership, utilizing the PIERI framework, included: (1) Planning, (2) Implementing, (3) Evaluating, (4) Reflecting, and (5) Improving.
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