The Factors Affecting Achievement Orientation Scores and Individual Competency Scores: A Case Study of Supporting Staff at the Office of the President, Khon Kaen University
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This quantitative research study utilized secondary data and employed both descriptive and inferential statistics through regression analysis to examine the factors affecting achievement orientation scores and individual competency scores among support staff at the Office of the Rector, Khon Kaen University. The research analyzed performance evaluation data from 349 support staff members obtained from the university's Human Resources Division, covering the evaluation period from June 1, 2023 to May 31, 2024. The findings revealed several key insights. First, the average overall performance score was 90.94 out of 100 points, indicating excellent performance according to the university's evaluation criteria. This comprised an average achievement-oriented performance score of 53.06 points and an average competency score of 37.88 points. Second, female employees demonstrated significantly higher job performance scores compared to their male counterparts. Third, departments focusing on people-oriented work exhibited superior performance scores relative to other department types. Fourth, work experience showed a positive impact on evaluation scores during the initial career phase (p-value < 0.10), though the rate of score improvement decelerated over time. The statistical analysis identified three significant factors affecting job performance scores: gender, departmental work characteristics, and work experience. Educational level did not demonstrate a statistically significant impact on performance outcomes. The regression models explained 23.55% of the variance in achievement-oriented performance scores, 4.96% of competency scores, and 13.76% of overall performance scores. These research findings provide valuable insights for strategic human resource development planning, recruitment processes, organizational structure design, and appropriate task allocation to enhance overall work efficiency and organizational effectiveness.
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