Exploring the Roles and Competencies of HR Consultants in Thailand: A Case Study

บทคัดย่อ

          The objectives of this study were to describe the roles and responsibilities accepted by HR consultants in the Thai business environment and to examine the competencies of HR consultants that are suitable for the stated needs of organizations based in Thailand. The research design employed qualitative research, with a case study serving as the research strategy. The data collection methods were in-depth interviews and document analysis. 12 people—HR consultant,  HR director, HR manager, vice president, board of executives, and general manager—were participants. The findings categorized the roles of HR consultants in Thailand into three groups: human developers or teachers, organization helpers or mentors, and business partners. Additionally, the competencies suitable for HR consultants in the Thai business environment were divided into four groups,  each representing a body of knowledge, skills, attributes, and ethics. This research suggests implications for five groups: practitioners, clients of HR consultants, the education field, HR associations,     and the theoretical domain.